STORE POLICIES

Clear expectations,
before checkout.

Store policies for shipping, returns, privacy and use.

01

Shipping

Orders over the regional threshold qualify for free standard shipping. Delivery estimates are shown at checkout and tracking is sent after fulfillment.

International duties and taxes are shown or collected according to the destination and production fulfillment setup.

02

Returns & fit promise

Unworn shoes in original condition may be returned within 30 days. Try footwear indoors on a clean surface before deciding.

Contact support before returning a damaged or incorrect item so the team can provide the right resolution.

03

Privacy

Customer, contact and checkout data is used only to operate the store and selected services. Production terms identify analytics, marketing, payment and fulfillment providers.

04

Terms of use

Product descriptions, prices, availability and policies may change. Medical or developmental content is general educational information and is not a substitute for professional advice.